MB0047 – Management Information Systems

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Feb/Spring 2012

Master of Business Administration - MBA Semester II

MB0047 – Management Information Systems - 4 Credits

(Book ID: B1136)

Assignment - Set- 1 (60 Marks)

Marks-60

Attempt each question. Each question carries 10 marks:

Q1. What is MIS? Define the characteristics of MIS? What are the basic Functions of MIS? Give some Disadvantage of MIS?

Answer : The industrial revolution has slowly replaced man power with machines. There emerged the use of computer for data processing. The digital computer was mainly designed to handle scientific calculations. During 1940 to

Q2. Explain Knowledge based system? Explain DSS and OLAP with example?

Knowledge Based System (KBS)

Answer : KBS are the systems based on knowledge base. Knowledge base is the database maintained for knowledge management which provides the means of data collections, organization and retrieval of knowledge. The knowledge

Q3. What are Value Chain Analysis & describe its significance in MIS? Explain what is meant by BPR? What is its significance? How Data warehousing & Data Mining is useful in terms of MIS?

Answer : Product Differentiation and Value Chain

Product differentiation is the degree to which buyers perceive products from alternative suppliers to be different. It is expressed by economic theory, the degree to which buyers perceive imperfections in product substitutability. The buyers of differentiated

Q4. Explain DFD & Data Dictionary? Explain in detail how the information requirement is determined for an organization?

Answer : DFD

Data flow diagrams represent the logical flow of data within the system. DFD do not explain how the processes convert the input data

Q5. What is ERP? Explain its existence before and its future after? What are the advantages & Disadvantages of ERP? What is Artificial Intelligence? How is it different from Neural Networks?

Answer : Due to Internet capabilities and web technology, traditional business organization definition has undergone a change where scope of the enterprise now includes other company locations, business partners, customers and vendors. It has no geographic boundaries as it can extend its operations where Internet works. All this is possible due to Internet and web moving traditional paper driven organization to information driven Internet enabled E-business

Q6. Distinguish between closed decision making system & open decision making system? What is ‘What – if‘ analysis? Why is more time spend in problem analysis & problem definition as compared to the time spends on decision analysis?

Answer : The decision-making systems can be classified in a number of ways. There are two types of systems based on the manager’s knowledge about the environment. If the manager operates in a known environment then it is a closed decision-making system. The

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Master of Business Administration - MBA Semester II

MB0047 – Management Information Systems - 4 Credits

(Book ID: B1136)

Assignment - Set- 2 (60 Marks)

Marks-60

Attempt each question. Each question carries 10 marks:

Q1. How hardware & software support in various MIS activities of the organization?

Explain the transaction stages from manual system to automated systems?

Answer : Hardware support for MIS

Generally hardware in the form of personal computers and peripherals like printers, fax machines, copier, scanners etc are used in organization to support various MIS activities of the organization.

1.6.1 Advantages of a PC: 

Q2. Explain the various behavioral factors of management organization? As per Porter, how can performance of individual corporations be determined?

Answer : Behavioral factors

The implementation of computer based information systems in general and MSS in particular is affected by the way people perceive these systems and by how they behave in accepting them. User resistance is a major behavioral factor associated with the adoption of new systems. The following are compiled by Jiang et al. (2000); reasons that

Q3. Compare various types of development aspect of Information System? Explain the various stages of SDLC?

Answer : Planning of Information Systems

a) Development of Long Range Plans of the MIS

Q4. Compare & Contrast E-enterprise business model with traditional business organization model? Explain how in E-enterprise manager role & responsibilities are changed? Explain how manager is a knowledge worker in E-enterprise?

Answer : Due to Internet capabilities and web technology, traditional business organization definition has undergone a change where scope of the enterprise now includes other company locations, business partners, customers and vendors. It has no geographic boundaries as it can extend its operations where Internet works. All this is possible due to Internet and web

Q5. What do you understand by service level Agreements (SLAs)? Why are they needed? What is the role of CIO in drafting these? Explain the various security hazards faced by an IS?

Answer : A service-level agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Many Internet service providers (ISP)s provide their customers with an SLA. More recently, IS departments in major enterprises have

Q6.   Case Study: Information system in a restaurant.

Answer :  A waiter takes an order at a table, and then enters it online via one of the six terminals located in the restaurant dining room. The order is routed to a printer in the appropriate preparation area: the cold item printer if it is a salad, the hot-item printer if it is a hot sandwich or the bar printer if it is a drink. A customer’s meal check-listing (bill) the items ordered and the respective prices are automatically generated. This ordering system eliminates the old three-carbon-copy guest check system as well as any problems caused by a waiter’s handwriting. When

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